Frequently Asked Questions
Everything you need to know about your next favorite piece.
What is your shipping policy?
We offer standard and expedited shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping times vary by destination.
How do I process a return or exchange?
We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. Simply visit our online returns portal to generate a prepaid shipping label.
How do I find my perfect fit?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for our tailored pieces and sizing down for our knitwear collections.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and offer interest-free installment plans through Afterpay and Klarna.
Are your materials sustainably sourced?
We are committed to quality and longevity. Many of our collections utilize recycled fabrics and eco-friendly dyes to minimize our environmental footprint without compromising on luxury.
Can I modify or cancel my order after it has been placed?
Our team works quickly to fulfill orders. If you need to make a change, please contact customer support within one hour of placement, and we will do our best to assist you.